Refund and Returns Policy

Terms and conditions

A. General Provisions

By using, shopping and/or registering yourself at BahariMarine.com, you agree to be bound by and
comply with the applicable terms and conditions.
These terms and conditions may change at any time and we are not obliged to notify you.
We have created these terms and conditions for the common good, to safeguard the rights and obligations of each party, and not
intended to harm one party.
B. Product Information
By making an online order transaction at BahariMarine.com, we assume you have understood the product information
you will buy.
The products available at BahariMarine.com are in accordance with the online catalog and product details. We try to present the data as accurately as possible
perhaps without engineering so that you as the buyer are not harmed.
We obtain product information officially from product catalogues, official websites, brochures and other supporting information from
the manufacturer.
Differences in color in the product photos/images that we display on BahariMarine.com can be caused by lighting factors
and computer monitor settings/resolution, and therefore cannot be used as a reference.
Product prices on this site are correct at the time they are listed (subject to change without prior notification).
The price listed is the product price only, does not include shipping costs. Shipping costs are calculated automatically (based on price
from the expedition service) according to the delivery address you provided during the order transaction.

B. Product Information

By making an online order transaction at BahariMarine.com, we assume you have understood the product information
you will buy.
The products available at BahariMarine.com are in accordance with the online catalog and product details. We try to present data as accurately as possible
perhaps without engineering so that you as the buyer are not harmed.
We obtain product information officially from product catalogues, official websites, brochures and other supporting information from
the manufacturer.
Color differences in product photos/images that we display on BahariMarine.com can be caused by lighting factors
and computer monitor settings/resolution, and therefore cannot be used as a reference.
Product prices on this site are correct at the time they are listed (subject to change without prior notice).
The price listed is the product price only, does not include shipping costs. Shipping costs are calculated automatically (based on price
from the expedition service) according to the delivery address you provided during the order transaction

C. Reservations and Cancellations

You can place an order for delivery purposes to all areas served by the expedition service we appoint.
To speed up the ordering process, please confirm with our Customer Service after you place your order.
We assume you have studied information about products and how to shop at BahariMarine.com first.
We update product information at the beginning of every week. However, if there is a technical error that causes prices, stocks or information
If anything else is incorrect and you have already placed an order, we will inform you and give you options
to you to continue ordering the product or cancel it.
We provide a payment deadline of 3×24 hours from the time you complete the purchase transaction. If you haven’t yet
make payment after the deadline, then we may cancel your order.
You can cancel your order before payment. If you have already made payment, the order cannot be placed on you
cancel; You are only allowed to exchange your order for another product according to the amount you paid
cash it out.
Order exchanges will be processed via offline transactions. Please contact our Customer Service by telephone or email.

D. Payment

The currency used for payment is United States Dollars (US$).
Payment can be via ATM, internet banking, mobile banking, cash deposit, or interbank transfer to a bank account that has been
we inform you.
Payment is considered paid in full if we have received the money in accordance with the amount to be paid. Confirm immediately
to us via customer service contact email (salesbaharimarine@gmail.com)
All costs arising from payment transactions (such as third party fees, transfer fees, clearing fees, switching, and so on)
borne by the buyer.
Delays in the interbank transfer process are not our responsibility.
Failure to write down account and other information or negligence on the part of the bank when you make the payment is not our responsibility.

E. Delivery

We will send your order as soon as payment is paid in full. We will inform you of the delivery status/receipt number via the feature
“My Account” on BahariMarine.com. If necessary, we can provide the delivery receipt number via your contact data
(e-mail).
We will send your order to the address you provided during the order transaction.
You made a mistake in providing the delivery address, which resulted in the package not arriving or not being received by you
not our responsibility.
Delivery is carried out by the expedition service appointed by us as shown when you make the transaction
booking. Shipping costs are borne by the buyer.
The delivery time depends on the expedition package you choose during the order transaction. Guaranteed delivery time guarantee
is the full responsibility of the expedition service. Compensation for delays and or complete loss of goods
subject to the regulations of the expedition service.
You can monitor the delivery status via the “tracking” service on the website and Call Center of the expedition service
concerned. You can also ask for our help to find out the delivery status of your order.
After you receive the package, immediately confirm it with us via the “Contact Us” service or our contact information
(tel/email) available at BahariMarine.com. If you do not confirm receipt of the goods after 7 (seven) days
from the estimated time limit for the shipment to arrive at its destination, we consider that you have received the shipment.

F. Product Exchange

We make sure that we have double checked your order according to the order data and packaged it well before we send it. When
When you receive a delivery package, you must check the condition of the product.
If the product you receive does not match the order data or there is a production defect, then the product can be exchanged
the same product to us.
The costs of sending/returning products that do not match the order or have production defects to us are borne by the buyer, whereas
The cost of sending the replacement product to you is borne by us.
We provide notification of receipt of products that do not match the order or production defects no later than 7 (seven) days after your product is received.
accept. If within this time limit there is no notification, then the product we send is deemed to be in accordance with the data
your order and there are no manufacturing defects.
We will send a replacement product to you as soon as we receive and verify that the product has not been returned
according to your order or production defects. Please include information about the product you are sending back to us
to make it easier for us to carry out verification.
If replacement product stock is not available in the warehouse, we will send it once the product is back in stock. And if stock
replacement product is out of stock, you can exchange it for another product of the same (or equivalent) price or you can request
a refund of the amount you have paid to us.
Products you buy outside BahariMarine.com cannot be returned/exchanged to us.

G. Refund.

Refunds only apply to the product you exchanged and we cannot send the product back
replacement to you because stock is out of stock.
Refunds are made within 10 working days, starting from the date of the refund agreement.
The amount of money returned is according to the amount stated on the invoice for the product, plus shipping costs
exchange/return from you to us; Meanwhile, the cost of sending the product from us to you cannot be requested
return.
Refunds are made via re-transfer to your account.
We will confirm to you in the form of email/SMS that we have made the refund.

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